Privacy Policy

Last Updated: 30 September 2025

1. Introduction
Urbn Armour Gear (“UAG”, “we”, “us”, “our”) is committed to protecting the privacy of visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (uag.co.in) or purchase our products.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We may collect the following types of information:

  • Personal identification information: name, email address, phone number, shipping & billing address, etc.

  • Account information: username, password, purchase history, preferences.

  • Payment information: credit card / debit card / UPI / netbanking details (via our payment gateway – we do not store sensitive card data).

  • Usage data: IP address, browser type, pages visited, time & date stamps.

  • Cookies and tracking: We use cookies, web beacons, and similar technologies to enhance user experience, analyze trends, and administer the website.

3. Use of Information
We use your information for the following purposes:

  • To process and fulfill your orders, including sending emails about order status.

  • To manage your account, provide customer support, respond to inquiries.

  • To improve our website, products, and services.

  • To send periodic promotional emails (you can opt out).

  • To detect fraud or other prohibited or illegal activities.

  • Any other purpose with your consent.

4. Sharing / Disclosure of Information
We may share your information in the following circumstances:

  • With service providers / partners (e.g. shipping couriers, payment gateways) for order fulfillment.

  • With third parties if required by law (court order, legal process).

  • In event of merger, acquisition, or sale of assets, with appropriate safeguards.

  • With your consent.

5. Data Security & Protection
We implement reasonable security measures to protect your data. However, no transmission over the Internet is completely secure. We cannot guarantee absolute security.

6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

7. Your Rights
You may have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict processing.

  • Withdraw consent at any time (to the extent allowed by law).

  • Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us at our contact email (you should list a contact email).

8. Children’s Privacy
Our services are not intended for individuals under 13 years old. We do not knowingly collect personal data from minors.

9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy
We may update this policy from time to time. The “Last Updated” date will reflect the changes. We encourage you to review this page periodically.